December 16, 1997

Terry Quincy
Kurt Wagner
Qualified Systems Installations, Inc.
7515 Greenville Ave. LB522
Dallas, TX 75231-3821

Dear Sirs,

I wanted to take this opportunity to thank your organization for the professional and thorough job that you did for us in our San Antonio office. I especially want to recognize Billy Henry for his cooperation and expertise.

At the time Billy and his crew showed up, we were not totally prepared and he work around our mess without interrupting us. He also was very careful to make sure we were satisfied with the work he was doing as it was happening instead of waiting until it was finished, when we couldn't do anything about it. Billy also did an excellent job coordinating the efforts of his crew with the electricians and phone company.

Once again, thank you for your professionalism and please let Billy know how much we appreciated the job he did.

Sincerely,

Steve Noeth
District Manager
Systemedia Group